Fiber Edge is an ideal Internet package for small, family-run businesses and technology startups on a shoestring budget in Cambodia. As I’ve been using this Fiber Edge Internet service plan for nearly a year, it’s a good time to share my experience with those who look for a good Internet plan from SINET, one of the best Internet Service Providers (ISP) in the Kingdom.
Over the past years, I used a shared Internet plan, an ADSL (not a dedicated Internet). Common uses for email and web browsing were just okay, but for the conference call and HD video streaming were an issue. Connection stability was just unpredictable. The pain came when the connection was down several times a month, and the support came to fix only a week after I contacted that ISP. I decided to switch my ISP for the first time in years.
In August 2016, I contacted to SINET, Cambodia’s dedicated Internet provider, to install the Internet at my home in Tuol Kork district. While I already did some online research into this Internet provider, the saleswoman still insisted on giving me more information about the package, Fiber Edge (8Mbps) I wanted to go for.
In less two days after I signed up with SINET for Fiber Edge, the fiber-only Internet provider sent their staff to survey the location and do the installation. This is the first time I’ve got this so-called fiber optic connection for my home, where about ten users with multiple devices connect to the new connection through a new, decent WiFi router, too.
The difference between the previous provider is that SINET’s support is far more responsive. It took them a shorter time to come fix when the connection is down. There were times when the Internet cables from the pole on the street were cut off without anyone’s notice. In Phnom Penh, this is so common. Good news is that SINET also has the MetroLink, the underground fiber optic cable, in many parts of the city, including in my area. So hopefully, I will soon have this connection over the MetroLink instead. I could imagine that the city hall has been working tirelessly to beautify Phnom Penh by having less messy cables across the streets and boulevards.
Starting in January 2017, SINET offered a free speed upgrade Fiber Edge from 8Mbps to 10Mbps, which is quite noticeable. I feel that this Internet package is much more than enough for a small office or a shop that need stable Internet with dedicated support. With a lof of the jobs relies on a reliable Internet connection, this $400 per year Internet plan is also just the beginning. I recommended this Fiber Edge to a friend who runs a small web design firm, to begin with before upgrading to a bigger bandwidth plan, Fiber Plus (20Mbps) when her company grows with more clients and staff members. Next, you’ll get to know more about Fiber Plus.